Last updated: September 16, 2026
Where we ship
Available shipping destinations and delivery methods are shown at checkout. If checkout does not offer shipping to your address, contact us before ordering.
Shipping charges
Our standard gummy shipping offer is $10 for an order containing one 25-count pouch. Orders containing two or more 25-count pouches, or a 4-count 12-pack, qualify for free standard shipping where that offer is available. Apparel, wholesale orders, special destinations, expedited services, and other products may have different rates. Review the shipping method and final charge at checkout before submitting your order.
Processing and delivery
We prepare orders after payment is confirmed. Processing and transit times can vary with order volume, holidays, product availability, and destination. Any delivery dates shown are estimates unless expressly stated otherwise. If a significant delay affects your order, we will communicate available options, including cancellation or refund where required.
Tracking your order
When tracking is available, we will send it using the contact information provided with your order. Carrier tracking may take time to update after a shipping label is created.
Auto-Restock deliveries
Auto-Restock orders are scheduled according to your selected plan. Shipping charges and offers are those disclosed for your subscription. Update your address or change your delivery schedule before the next order is processed through your account or subscription management link.
Address changes and delivery issues
Please check your shipping address carefully. Contact us promptly if it needs correcting; we cannot guarantee changes after processing. If your package appears lost, arrives damaged, or contains the wrong items, email us with your order number and available photos so we can investigate and help resolve the issue. Do not discard damaged items or packaging until we have reviewed the claim.
International orders
If international shipping is offered at checkout, duties, import taxes, and customs requirements may apply. Any amounts collected by us will be shown at checkout; other import charges may be payable to the carrier or customs authority. Customs processing may affect delivery time.
Contact
GateDrop, Inc.
PO Box 844, Contoocook, NH 03229, United States
hello@getgatedrop.com
(844) 327-9971